Credit cards

Viewing your credit card online

When you sign in to view your credit card online, you will be taken to your 'Your accounts' page. To view your credit card transactions select the credit card account from your 'Your accounts' page.

Paying your credit card online from a suitable Bank of Scotland Account

Select 'Make a payment' from the 'Your accounts' page. Select the 'A new recipient' link and select the 'Pay a bill tab'. You'll be asked to provide the bank account details of the receiving organisation which should be shown on the bill. If they're not, contact the company who sent you the bill directly and ask for them. Next enter the amount and payment date, followed by the 'Continue' button. At the confirmation screen you will be asked to enter your password to confirm your changes. Once you have entered your password and checked your payment details select the 'Confirm' button.

The payment will take up to 4 working days to process, so please allow for this if your payment has to be received by a specific date.

Balance transfers

The minimum transfer amount is £100. Total balance to be transferred, including the fee, must not exceed your current Bank of Scotland Credit Card limit. Balance transfers can take up to 7 working days to complete.

From 'Your accounts' select the 'Balance transfer' button next to your credit card account and follow the online instructions.

Any recently requested balance transfers will be shown.  These can be cancelled while the request remains pending, after which the balance transfer can no longer be cancelled.

Bank of Scotland Secure

Bank of Scotland Secure is a free service provided by Bank of Scotland and certified by Visa International and MasterCard International. It provides a secure method of payment when you use your credit card to pay for goods or services bought over the internet.

You can find out more about Bank of Scotland Secure and enrol for this service from your 'Account tools' when you view your credit card account.