ID Aware

Managing and monitoring your credit profile to help spot the early warning signs of identity theft.

You may not realise it, but with over 113,250 cases reported* in 2011, identity theft is a crime affecting a large number of people in the UK. For many people, the first warning is a letter demanding payment of a debt taken out in their name by somebody else. This can be followed by a long and costly struggle to put the record straight.

ID Aware is a Premier Account service that helps you spot the early warning signs of identity theft. Your credit profile is continuously monitored for you by leading credit reference agency, Callcredit, who will warn you of any significant changes so you can take action if you suspect fraud.

ID Aware gives you the tools and services to minimise your risk of identity theft and put mistakes on your credit profile right:

• A credit monitoring service that sends timely texts or email alerts when any credit is taken out in your name or your credit profile changes significantly.
• Unlimited access to your credit report online or by post whenever you request it.
• A quarterly credit statement including a summary of activity on your credit profile and a report on your credit rating with tips on how to improve it.
• Access to a team of dedicated specialists who will take control if you've been a victim of fraud as well as the option to have a personal identity theft risk assessment.

ID Aware is no longer available as a standalone product but is still available as a benefit of our Premier Account.

Premier Account customers ID Aware important information

Registering for ID Aware

The registration form you need to activate this service will be sent to you, along with your ID Aware welcome pack within 15 days of opening your Premier Account. When we receive your completed registration form and we confirm your identity, your service will be activated and you’ll receive your first credit report within 5 days.