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To find out more about our products and services, how to apply for an account or how to manage your existing accounts, just get in touch.
Call a member of our team to talk to us about your existing account or to find out more about our range of products and services.
Come into branch
Come and see us in any of our branches to talk to a member of the team.
Find us on Twitter* @AskBankofScot. We are happy to help with any Internet Banking queries - but do not Tweet any personal, account, logon or financial details. We will never ask you for this type of personal information through Twitter or direct you to a web page that asks for this information.
www.twitter.com/askbankofscot is the only official Bank of Scotland Twitter page. If you find a Twitter page claiming to represent Bank of Scotland that is not at this address, please report it by emailing firstname.lastname@example.org with the web address.
Use the SignVideo service
If you are a user of the British Sign Language (BSL) the SignVideo service gives you access to an online interpreter enabling you to communicate with us using sign language.
Write to us
You can write to us at the following address: Bank of Scotland, PO Box 23581, Edinburgh, EH1 1WH. For security reasons we cannot respond to any queries about Internet Banking by post. If you need help with Internet Banking, our Internet Banking Help section aims to answer your questions. Please call us on 0345 602 0000 if you have an account specific enquiry.