FAQs
Cashflow Finance Online Service FAQs
How do I apply for the Quicksilver online service?
- Call on 0845 300 1345† (Mon-Fri, 9am-5pm)
- or email us
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How much does the Quicksilver online service cost?
- Cashflow Finance makes no charge for the use of its Quicksilver online service. However, any charge made by your Telecoms Provider and/or Internet Service Provider (ISP) for using the Internet will still apply.
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What can I do with the Quicksilver online service
- Release funds within 24 hours**
- Free* Quicksilver online service
- Service operates in a real time environment
- View your sales ledgers, current account and entitlement balances
- Assign invoices and credit notes electronically
- Request funds for direct payment into your current account
- View and print your daily letter statements
- View all your account charges
- Set up new customer details online
- View customer balances
- View credit control information carried out by Cashflow Finance
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When is the Quicksilver online service available?
- The Quicksilver online service is available 24 hours a day, 7 days a week.
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How do I contact the Quicksilver Support Helpdesk
- You can contact the helpdesk by phone, email or fax and it is available between 9am and 5pm, Monday to Friday.
- Telephone: 0141 207 1135
- Email: quicksilvers@boscf.co.uk
- Fax: 0141 229 6623
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What is required to access the Quicksilver online service
- Internet access
- Microsoft Internet Explorer version 6 and above
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Who should I contact if I encounter any problems
Please contact the Quicksilver Suppport Helpdesk should you encounter any problems:
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* Bank of Scotland makes no charge for the use of its Quicksilver online service. However, any charge made by your Telecoms Provider and/or Internet Service Provider (ISP) for using the Internet will still apply.
** If required, subject to agreed processing conditions.
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