If you have any problems using or registering for Internet Banking, please call the Internet Banking Helpdesk on 0345 602 0000Call telephone number 0345 602 0000. Lines are open 24 hours a day, 7 days a week.
Business users should continue to access their accounts through the Business Internet Banking service.
We have now completed the changes to how you access your accounts online.
To access your personal accounts, you no longer need to use a token. Use the ‘Log in to Internet Banking’ button on this page.
For any other accounts, such as Trust, Partnership or Charity accounts please use your new token to log in to the new Business Internet Banking service.
If you are not registered for the new personal Internet Banking service or you have any problems logging in please contact the Online Helpdesk specific to your account type:
Personal accounts - 0345 602 0000Call telephone number 0345 602 0000 (Lines open 24 hours a day, 7 days a week).
Other accounts - 0345 300 2924Call telephone number 0345 300 2924 (Lines open 7am - 8pm Monday to Friday and 9am - 2pm Saturday).