Internet and Mobile Banking

Your finances are often something you’ll want to manage at a time that suits you. Our Internet Banking service provides a simple and convenient solution that is available 24 hours a day.

Some of the features of Internet Banking:

  • View, search and download statements, check your balance in real time.
  • Move money and make payments - in the UK and abroad, manage Direct Debits and standing orders.
  • View, pay and manage your bills online.
  • Opt out of paper statements and view them online instead.

Find out more about our Internet Banking by viewing our interactive demo.

Some of the features of Mobile Banking1:

  • View the balance and transaction history of your current and savings accounts.
  • Make payments to new and existing recipients and transfer money between accounts.
  • Find a Bank of Scotland Branch, ATM, or LINK ATM in the UK.
  • Log in using your existing Internet Banking log in details.

Or you can access Mobile Banking through your mobile browser, we have optimised Internet Banking so it looks great on internet-enabled mobiles.

Taking security seriously

We use the latest online security measures to protect your money, your personal information and your privacy. In the unlikely event that you experience fraud with your Internet Banking we will refund your money.2

2 As long as you’ve taken all reasonable steps to keep your security information safe. We protect you with safeguards that meet industry standards.

Register for Internet Banking today

If you already have an account with us, it’s simple to register for Internet Banking.

Once you are registered for Internet Banking you will have access to our Mobile Banking services.

Internet Banking terms and conditions.

1We don’t charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. The Mobile Banking app’s Branch and ATM finder is available to all. Other Mobile Banking services are only available to our UK personal Bank of Scotland customers and Internet Banking registration is required. Terms and conditions apply.

Calls may be monitored and recorded.

Local call charges apply from a landline, these may be higher if calling from a mobile.

Changes to Internet Banking

We're making some changes to our Internet Banking service.

Become a client

Talk to us about how our expert service can help you with your aspirations and goals.

To become a Private Banking client you’ll need to have £250,000 in savings or investments or a sole annual income of at least £100,000.

As with all professional advice, there will be a charge for our services. We recognise that financial advice may not be for everyone so before you commit to any charges we will ensure you understand the basis of our advice and the level of charges that will apply.*

*Our non-advised services are provided by Bank of Scotland plc. Our restricted advice services are provided by Lloyds Bank plc.

Legal | Privacy | Contact us

Bank of Scotland plc and Lloyds Bank plc are both part of Lloyds Banking Group. More information on Lloyds Banking Group can be found at

Bank of Scotland plc
Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland No. SC327000. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 169628.

Lloyds Bank plc
Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278.