At Bank of Scotland we are committed to making your internet banking experience as safe as possible. We use the latest online security measures to protect your money, your personal details and your privacy.
Contact us to report suspected online fraud
If you suspect that you have been a victim of online fraud please contact us on 08456 02 00 00, 24 hours a day, 7 days a week.
If you’re calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 279 8302.
Customers who are overseas or who have hearing difficulties or speech impairments should visit our contact us page for further information
Lost or stolen debit or credit card
You can report your card lost or stolen if you are registered for Internet Banking. Simply log in and complete our online form.
Or, phone us on 0800 0 288 335 (Lines open 24 hours a day, 7 days a week). If you are calling from abroad, you can call us on +44 (0) 131 454 1605.