Stay Secure Online - New security certificate

We have introduced a new feature to our online banking service, designed to give you even more confidence when using our service.

How does it work?
Extended Validation Secure Socket Layer, or EVSSL for short, means that our site has undergone many rigorous checks to confirm its validity, and has been provided with a 'certificate of authenticity' which can be recognised by your browser.

In the majority of cases, this validation is shown within your address bar, displaying a 'traffic light' style response of green, amber or red.

This feature gives you the added confidence of knowing the site you're using has been confirmed as genuine.

What will you see?
This certificate of authenticity is recognised by most browsers, though there are variations in the way the different browsers display the validation.

The majority of users running Internet Explorer versions 7 and 8 (IE7 and IE8), Mozilla Firefox 3, Opera 9.5 and Safari 3.2  will see the following 'traffic light' responses on their address bars:

• Websites recognised as authenticated will display a GREEN address bar plus a padlock symbol, referencing the certificate and the authenticated website provider

• Websites considered to be suspicious will display an AMBER address bar with no padlock symbol

• Websites identified as fraudulent and a phishing site, or as having a revoked or expired validation certificate, will display a RED address bar

Users running Internet Explorer 6 (IE6), Mozilla Firefox 2 and Google Chrome will continue to see their standard address bar.  No 'traffic light' notification will be given though authenticated websites will display a padlock symbol in the address bar.

Other browsers not mentioned above will continue to see their standard address bars

To help you understand what is displayed on your browser and where, we've created this PDF document showing images of the various browser address bars, and what they will display in response to EVSSL validation.

Update your browser version
We always recommend you upgrade your browser now to one of the versions that is compatible with EVSSL.  You can usually upgrade your browser version from your browser providers' website.  Here are the most common providers:

Upgrade your Internet Explorer browser
Upgrade your Mozilla Firefox browser
Upgrade your Safari browser
Upgrade your Chrome browser
Upgrade your Opera browser

Links to external sites are provided as part of our commitment to making online banking safe and secure. However, we cannot accept responsibility or liability for the content or availability of external sites. We cannot guarantee that any software downloaded from these sites will work, or be free from viruses or malicious code.