Share Dealing

From 19 January 2009, the Lloyds TSB group and HBOS group are both part of the Lloyds Banking Group. The Lloyds Banking Group includes us and a number of other companies using brands including Lloyds TSB, Halifax and Bank of Scotland, and their associated companies. More information on the Lloyds Banking Group can be found at www.lloydsbankinggroup.com.

Your personal information will not be used by us or other companies within the Lloyds Banking Group to send you marketing material unless we have your consent. However your personal information may be shared across the Lloyds Banking Group for the purposes of providing you with services, administering your accounts, updating records, responding to your enquiries and complaints, internal analysis and training, assessing lending and insurance risks, for crime detection, prevention and prosecution, or where there is any other legal or regulatory obligation to do so.


Our Privacy Statement will give you all the information you need about:

• Where we obtain your information from
• How we use your information
• Credit referencing and fraud prevention
• Your right of access to your information and how to contact us
• We use 'cookies' and other internet technologies to help provide our Share Dealing Online Service.

When you apply for a Share Dealing Account, to help us prevent crime, we will need to confirm your identity, this means proving who you are and where you live.

We need to verify the identity of all of our customers.  In the first instance we use a system of electronic identification and if this is successful, that's all we need to do.  The search is performed with a Credit Reference Agency, this is not a credit search and will only record the fact that we have done an ID check.

As part of our security checks we'll usually ask you for some personal details. When more than one person is applying, we may need to confirm the name and address of each of you.  If we are unable to verify your identity electronically, we will ask you to provide some original documents containing  your name and address. When applying online you will be told on the final page whether you need to provide any documents.

Asking you for evidence of your identity also protects you from criminals who might falsely use your name, without you ever knowing.