Everyday Offers lets you earn up to 15% cashback on offers which you can activate in your Internet and Mobile Banking. Better still, you can activate It's On Us which will enter you into a monthly free draw where you could win back the value of something you have recently bought using your Bank of Scotland branded debit or credit card up to the value of £500. Basic Account holders are not eligible for Everyday Offers or It’s On Us.
Terms and Conditions for Everyday Offers and It's On Us are covered by the Internet Banking agreement.
Everyday Offers is a free service from Bank of Scotland offering you cashback on selected purchases when you shop using either your Bank of Scotland debit or credit card, or where specified set up a Direct Debit. It is available to Internet and Mobile Banking personal current account customers (excluding Basic Accounts) over the age of 18.
When you join Everyday Offers you can go online or on your mobile to view your offers and see the cashback you’ve earned. Offers are matched to spending on your debit or credit cards so they’re tailored to the types of places you already use.
When you activate an It’s On Us offer you have the chance to enjoy one of your purchases on us. Every month we will randomly select 500 debit and credit card purchases of up to £500. If one of yours is selected, we’ll refund you the price in full. Terms and conditions apply.
Direct Debit transactions are not currently included in the It’s On Us prize draw.
Any personal current account customer over 18 can sign up for Everyday Offers if they have a Bank of Scotland branded personal debit or credit card and are registered for Internet Banking.
Log in to Internet or Mobile Banking:
You will see an It’s On Us offer on your offers page, when you switch on Everyday Offers or within the first week of joining Everyday Offers. Click to activate it for the chance to enjoy one of your purchases on us.
For all offers, you need to remain registered for Everyday Offers to get your cashback. There are no vouchers or coupons to print and you do not need to show any voucher or discount codes at checkout.
Go to your Everyday Offers hub and click on the offers you wish to use to activate them, then pay using your Bank of Scotland debit or credit card when you next shop there.
You will see any Direct Debit offers alongside your other offers either on your Account Overview or the Everyday Offers homepage.
The text in the offer will indicate that it is a Direct Debit offer.
To redeem these offers:
1. Click on an offer to find out more details and to activate it
2. Sign up for services using the merchant’s normal processes as stated in the offer’s conditions.
Signing up for subscription services normally requires that you enter into a contract with the service provider. Typically these have a minimum term of between 12 and 24 months.
You must consider whether you are able to commit to a regular payment for this length of time.
If you cancel, change or switch your subscription before the end of the minimum term you may be charged early termination or other fees by the merchant.
If you are signing up to a new supplier you must check with your current supplier whether early termination fees will apply. You must take this into account when deciding whether to sign up to a new service.
You should contact your service provider(s) directly for details of their specific policies.
We will leave a message on your Everyday Offers homepage and the cashback you get will be added to the next month’s Everyday Offers payment. If your purchase was for less than £5.00, we’ll round it up to this amount.
If you have more than one personal current account with Bank of Scotland, we will pay your cashback into the oldest account, however, you can nominate a different Bank of Scotland account to have your cashback paid into.
You need to remain registered for Everyday Offers to receive your cashback.
Cashback will be automatically paid into your account on or before the last working day of the following month. For example, if you made your redeeming transaction in January, your cashback should be paid into your Bank of Scotland personal current account at the end of February.
Cashback will be paid into your current account on or before the last working day of the month following your second Direct Debit payment.
If you cancel your new service(s) before your second Direct Debit payment is collected you will not receive any cashback.
The time it takes for a merchant to set up your Direct Debit may affect the date when we pay your cashback.
You’ll find your earnings under ‘Your earnings’ tab in Everyday Offers. This shows:
You can print, save or take a screen shot of these FAQs and the other conditions for each offer you activate for your records.
You will lose any unpaid cashback that’s due to go into your personal current account if you close the account or we close the account or give you notice of the account’s closure and there’s no alternative current account for us to pay the money into, or if you switch off the service.
In certain circumstances the law may prevent us from paying you the cashback, for example where fraud or money laundering is involved.
There isn’t a limit to the total amount of cashback you can earn from Everyday Offers, but there may be a limit to the amount you can earn from each offer. Read the offer details to find out what you can earn and how many times you can use the offer. If there’s a limit to the number of times you can use an offer in a day, you’ll get cashback on the highest value purchase you make.
Please note that your offer details will only show as ‘cashback’ after qualifying transactions have appeared on your statement, which may be 2-5 days after your purchase.
There are no vouchers or codes to worry about. Everyday Offers is automatically linked to your Bank of Scotland branded debit or credit card. Log in to Internet or Mobile Banking and activate the offers you want.
The offers you receive are chosen for you based on the places you have previously shopped at before using your Bank of Scotland debit or credit card, or merchants you have set up a Direct Debit with. Each offer will include conditions such as:
You can print, save or take a screen shot of these conditions for your records.
We will send you occasional reminders about your offers and other information to do with Everyday Offers. These will be sent via email, text or push notification depending on the contact details and permissions we hold for you. If you don’t want to receive these messages you can stop them at any time by following the instructions we give in the message or, for push notifications, by switching them off on your mobile device.
Yes, you can switch Everyday Offers off (or on) at any time. Go to the Everyday Offers ‘Settings’. Please remember, if you switch it off you will lose any unpaid cashback that’s due to go into your account.
If you switch off Everyday Offers you’ll no longer be eligible for any offers, including It’s On Us offers, meaning you’ll no longer have the chance to receive a purchase on us. You will lose out on any cashback that hasn’t already been paid into your account. So it’s best to wait until we pay the cashback into your account before switching Everyday Offers off.
Your cashback will be paid into your Bank of Scotland personal current account. If you have more than one, it will be paid into the oldest one. However, you can change this to another Bank of Scotland personal current account in Everyday Offers ‘Settings’.
Everyday Offers works with all of your Bank of Scotland branded personal debit or credit cards. All your cards help to get you offers based on the places you shop. Use any of your cards to claim your cashback. Check which these are in your Everyday Offers ‘Settings’ tab.
You can use a joint current account for Everyday Offers. When you log in to Internet Banking with your details you’ll only see your personal offers. Offers will match your spending and not that of the other account holder. Only the person who has accepted the offer will earn cashback. The cashback you’ve earned will be paid into the personal current account you’ve chosen, either your joint or your name only account.
Note that for Direct Debit offers, if both parties receive and activate the same Direct Debit offer but only one party sets up the relevant subscription service to redeem the offer, the first party to activate the offer will receive the cashback into their nominated account, which may be the joint account or an alternative account.
Cashback will only be paid to the primary cardholder. Spending by any additional cardholder will be used to generate new offers, and their spending will also count towards any cashback earned by the primary cardholder. Only the primary cardholder will be able to see and activate offers.
We will not share your personal information with any retailers or merchants, however to provide you with Everyday Offers we do share data with certain trusted third parties under strict controls and conditions.
You’ll find the answer to most of your questions in these FAQs.
If you can’t find what you’re looking for please call Everyday Offers on 0345 606 6405.
If you're calling from outside the UK or prefer not to use our 0345 number, call +44 141 248 4868.
Lines are open Mon to Fri 8am – 8pm, Sat and Sun 9am – 3pm.
Everyday Offers will only be available to you if you have a Bank of Scotland branded personal current account and a Bank of Scotland branded personal debit or credit card and you view your accounts online via www.bankofscotland.co.uk. If you have not logged in to www.bankofscotland.co.uk for a long time, you may need to reset your password. If this is required, it will be requested when you log in, and in which case, please simply follow the instructions provided. If you’ve only just switched on Everyday Offers, please wait a few days for us to upload your details and match offers to your spending. It can take time for offers to appear as they‘re related to spending on your Bank of Scotland branded personal debit or credit card. Once registered and logged in to Internet Banking, select the Everyday Offers from Your Account Tools, follow the simple steps and you could soon be getting money back on some of your everyday shopping.
Once we receive details of your payments, we’ll pay the total of all cashback earned* into your account on or before the last working day** of the following month.
If you don’t receive the amount of cashback you’re expecting or there’s a delay with the payment, please call us on 0345 606 6405.
If you're calling from outside the UK or prefer not to use our 0345 number call +44 141 248 4868.
Lines are open Mon to Fri 8am – 8pm, Sat and Sun 9am – 3pm.
* Eligible purchases are those that qualify for cashback in line with the offer conditions.
** Working days are Monday to Friday, apart from bank holidays.
If you have any problems with a purchase (e.g. faulty goods), contact the retailer directly, as it is their responsibility. This does not however affect your rights under:
You’ll keep any cashback we have already paid into your account, even if you get a refund on your purchase.