The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

Manage recipients

It’s simple to manage the people and companies you need to pay. Select ‘More actions’ for the account you want to manage, choose ‘Payments and transfers’ and then select ‘Manage recipients’.

Image showing how to manage recipients in Internet Banking
  1. Choose to manage your UK, International or Pay a Contact recipients.
  2. You can make a payment as well as add or delete a recipient.
Image showing how to manage recipients in Internet Banking