We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations please only call if it is urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Internet Banking.

Manage recipients

It’s simple to manage the people and companies you need to pay. Select ‘More actions’ for the account you want to manage, choose ‘Payments and transfers’ and then select ‘Manage recipients’.

Image showing how to manage recipients in Internet Banking
  1. Choose to manage your UK, International or Pay a Contact recipients.
  2. You can make a payment as well as add or delete a recipient.