If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Manage recipients

It’s simple to manage the people and companies you need to pay. Select ‘More actions’ for the account you want to manage, choose ‘Payments and transfers’ and then select ‘Manage recipients’.

Image showing how to manage recipients in Internet Banking
  1. Choose to manage your UK, International or Pay a Contact recipients.
  2. You can make a payment as well as add or delete a recipient.