Deciding the best way to borrow

If you dip into your overdraft briefly to cover small payments like unexpected bills, an arranged overdraft could make it easier to see the daily cost of borrowing.

If you borrow larger amounts for longer, the daily arranged overdraft fee could cost you more. So, you may want to think about applying for a different type of borrowing that may suit you better and cost you less

Types of borrowing

Arranged overdraft

Good for:

  • Paying an unexpected bill
  • Covering extra spending
  • Tiding over till payday

Credit Card

Good for:

  • Larger one-off purchases
  • Spreading the cost
  • Flexible repayments

Personal Loan

Good for:

  • Borrowing a large amount
  • Car or home improvements
  • Fixed repayments

Talk to us if you need help to decide

If you’re using your arranged overdraft a lot and you have savings, it may be worth using them to pay off what you can. The interest you earn could be less than your arranged overdraft fees. So, you may be better off by using your savings to reduce your arranged overdraft balance and lower your fees.

If you’re concerned about managing your budget, please get in touch in branch or by phone. We will listen and help as best we can.

Call us on 0345 721 3141

If you're calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0)131 337 4218.

Lines are open 7am - 11pm, seven days a week.

Calls may be monitored or recorded.

Not all Telephone Banking services are available 24/7.

Please speak to an adviser for more information.

If you have a hearing or speech impairment you can contact us using the Next Generation Text (NGT) Service or via Textphone on 0345 600 9644 (lines are open seven days a week, 9am to 5.30pm). If you're Deaf and a BSL user, you can use the SignVideo service available on our desktop site.

Get independent advice

If you're worried about money, there are advice services you can talk to. You can tell them about your money problems in confidence. They will look at your situation with you, and help you make a plan. They are not part of any banks or loan companies - and their advice is free.

Citizens Advice Bureau

03444 111 444


0800 138 1111

National Debtline

0808 808 4000

Manage your arranged overdraft now

With our mobile app or online you can:

  • Transfer money in to keep daily fees down
  • Reduce your limit or cancel your arranged overdraft
  • Apply for a new arranged overdraft or an increased limit
  • Get an instant decision online.

You can also manage your arranged overdraft over the phone or in branch.

We will assess your situation before we offer you an arranged overdraft. We may decide not to do so. Arranged overdrafts are repayable on demand. This means we can ask you to pay some or all of it back at any time. You must be aged 18 or over to apply.

Log in to Internet Banking, then select ‘Overdrafts’ from the left hand ‘Our products and services’ panel, or alternatively from your bank account, select ‘More actions’ and then ‘Overdraft’.

Log in to Internet Banking