Platinum Account

Platinum Account

A current account packed with benefits for only £17 per month.


Open a Platinum Account for £17 per month to take advantage of a range of useful benefits, such as travel insurance and mobile phone insurance, provided by third party suppliers. You can also earn interest on your credit balance by adding Vantage during the application.

Bear in mind that there are other accounts available to you that provide banking facilities without additional benefits, and which do not have a monthly account fee.

Features and benefits

In addition to the benefits you get with our Classic Account, our Platinum Account comes with the following added value benefits for £17 a month:

  • Worldwide Travel Insurance for you and your family including winter sports cover. All cover stops on the account holder’s 80th birthday.
  • AA Breakdown Cover with Roadside Assistance, Relay, Home Start, and Accident Management.
  • Mobile Phone Insurance
  • Card Loss Assistance

Plus all the great benefits of our Classic Account:

  • Add Vantage to earn 2% AERCloseAnnual Equivalent RateThis illustrates what the interest rate would be if interest was paid and compounded once each year. This allows you to compare more easily what return you can expect over time. (1.98% grossCloseGrossGross rate means that no tax will be automatically deducted from interest on your behalf. You are responsible for paying any tax due to HMRC.) variable interest on balances of £1 - £5,000. Vantage is a free add-on to your Platinum Account which you can add during your application. Interest is paid monthly. You won’t earn interest on any amount over £5,000. Each calendar month, simply pay at least £1,000 into your account, stay in credit (above £0) during the monthly billing period, and pay at least two different Direct Debits from your account. If in any month you don’t meet these criteria, you won’t earn any interest but you won’t be charged for having Vantage.
  • Access to our Internet Banking and the Mobile Banking app, 24-hour telephone services as well as any of our branches in Scotland.
  • A VISA debit card enabled for contactless payments.
  • Free mobile alerts.

AXA worldwide travel insurance

  • AXA Worldwide travel insurance including Winter Sports for you and your family (if eligible), for up to 45 consecutive days per trip (for Winter Sports maximum 31 days cover in any calendar year).
  • There is no limit on the number of trips each year.
  • Covers UK leisure travel when 2 or more consecutive nights accommodation is booked. All cover ceases on the account holders 80th birthday - so long as the account holder is under 80 their spouse, partner or civil partner will also be covered until they reach 80. Children must be under 18 or under 24 if in full time education and must travel with the account holder, spouse partner or civil partner or a responsible adult.

Your cover is comprehensive, and includes:

  • Emergency medical cover (up to £10,000,000).
  • Cancellation or curtailment cover (up to £5,000).
  • Personal accident cover (up to £30,000).
  • Baggage cover (up to £2,500 (valuables up to £500 in total)).
  • Travel disruption cover (up to £5,000).

£40 excess may apply.

Keep in mind the cover is provided whilst you are a United Kingdom resident and are registered with a medical practitioner in the United Kingdom.

Read the policy document for full details and exclusions (PDF)

Claims and assistance

If you’re abroad and you need assistance, you can call our 24-hour assistance helpline on +44 1633 815 819.

If you need to make a claim, all you need to do is call Platinum Membership Services on 0345 602 1222.

AA Breakdown Cover

  • Roadside Assistance: assistance at the roadside if you’ve broken down more than a quarter of a mile from home. If your vehicle can’t be fixed at the roadside, you’ll be taken to the AA’s choice of relevant local repairer or local destination of your choice, provided it is no further.
  • Home Start: you get assistance if your vehicle doesn’t start and is within a quarter of a mile of your home address.
  • Relay: you get transport for you, your vehicle and up to seven passengers to your home or any other (single) UK destination, if the AA can’t arrange a prompt local repair.
  • Accident Management: the AA assists you in arranging the repair, recovery and claim processing for vehicles following an accident or vandalism where you’re claiming under your motor insurance.

You can also upgrade your AA cover to include Stay Mobile. For details and prices just call 0800 197 9214 or talk to Platinum Membership Services on 0345 602 1222.

Read the policy document for full details and exclusions (PDF)

Assistance and emergencies

If you break down on the road, call the AA direct on 0800 980 5792 or Platinum Membership Services on 0345 602 1222.

Mobile phone insurance

Your insurance, administered by Lifestyle Services Group Limited (LSG) and underwritten by Assurant General Insurance Limited, covers one phone for sole Platinum Account holders, and two phones for joint accounts.

  • It covers phones worldwide up to a maximum individual value of £2,000, including VAT.
  • It covers the cost of replacing the phone in the event of loss or theft, or the cost of repairing (or replacing where the phone cannot be repaired).
  • It covers the cost of unauthorised network charges (calls, data, etc.) from the point your mobile phone is lost or stolen and for up to 24 hours after discovery of the loss or theft made up to £1,500 including VAT for contract phones, and up to £450 including VAT for prepay phones.

Keep in mind unauthorised network charges are only covered in the event of a successful loss/theft claim.

Keep in mind you'll need to pay a contribution of £100 for Apple iPhones and £50 for all other handsets each time you make a successful claim (this is the excess).

Read the policy document for full details and exclusions (PDF)

Platinum Account customers automatically receive mobile phone insurance. However it’s recommended that you register your phone details with us as it may help simplify the process for any claims you might have to make in the future. Call Platinum Membership Services on 0345 602 0201 to provide your mobile phone details. Alternatively, log into Internet Banking, view your Platinum Account benefits and then select Mobile Phone Insurance.

Card loss Assistance

Card Loss Assistance is provided by Citymain Administrators Ltd. Registered in England and Wales company number 03979666. Registered office: Enterprise House, Isambard Brunel Road, Portsmouth, PO1 2RX.

Keep in mind no insurance cover is included with this service which means it does not provide any cover for any financial loss incurred due to the loss or theft of cards.

  • With one call day or night to 0345 602 1222, Citymain can request card issuers cancel all financial cards and issue replacements.
  • You can register the cards for your family if they live with you.
  • You can also securely register your passport and driving licence numbers with Citymain for easy access should you lose them.
  • Please note contact in relation to this service can only be made by the account holder.

Read the policy document for full details and exclusions (PDF)

We recommend you register your cards with Card Loss Assitance. Call Platinum Membership Services on 0345 602 1222.

I want a new Platinum Current Account

Apply for a Platinum Account to take advantage of a range of useful benefits.

We should be able to give you a decision within 10 minutes.

Alternatively, you can phone us or visit us in branch.

We use a range of third party insurance providers for the Platinum Account benefits (conditions and exclusions apply). For further details please see the full policy documents.

More information about the Platinum Accounts

Bank of Scotland Bank Account conditions (PDF)

Terms and Conditions

The Platinum account offers a £300 fee-free overdraft (subject to application and approval). This means that you won’t pay a daily planned overdraft fee if you stay within this amount.

Please note:

  • A daily overdraft fee of 1p per £7 will apply on usage over the fee-free amount.
  • Any overdraft we agree is repayable on demand, including any fees and is subject to application and approval.
  • You must be 18 years old or over to apply.

Find out more detailed information on overdrafts such as fees, charges and managing your overdraft limit.

Representative example

If you use a Planned Overdraft of £1,200 on your Platinum Account, then we’ll charge you a daily overdraft fee of £1.28. For Platinum Accounts, the daily overdraft fee on the first £300 is 0p.

Earn 2% AER variable on balances of £1 - £5,000 by adding Vantage.

Vantage is our free add-on for current accounts that pays you 2% AERCloseAnnual Equivalent RateThis illustrates what the interest rate would be if interest was paid and compounded once each year. This allows you to compare more easily what return you can expect over time. (1.98% grossCloseGrossGross rate means that no tax will be automatically deducted from interest on your behalf. You are responsible for paying any tax due to HMRC.) variable on balances of £1 - £5,000. Interest is paid monthly. Bear in mind that you won’t earn interest on any amounts over £5,000.

To qualify, each calendar month simply pay at least £1,000 into your account, stay in credit (above £0) during the monthly billing period, and pay at least two different Direct Debits from your account.

If in any month you don’t meet these criteria, you won’t earn any interest but you won’t be charged for having Vantage.

Visit the Vantage page for more information.