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We are currently unable to upgrade accounts online. You can apply by phone on 0345 721 3141. Lines are open 8am – 8pm seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.
Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.