What happens next?
If you have placed a Deposit with us before, we will process your instruction upon receipt and send you a confirmation. Note, your instruction will be processed within normal business hours which are Monday to Friday 8am – 5pm.
If you are an existing customer but have not placed a Deposit with us before, we will call you to confirm the details and will process your application within 2 working days. If you are a new customer, we will contact you to complete the application process and confirm the start date of the Deposit.
Please note that to complete the application process you may be asked to provide additional information and documentation.
You can contact us on 0345 604 5539 to check the progress of your application or should you have any questions.
We may contact you for feedback on the application process.