Information about branch closures
We’re constantly transforming our branch network as we reflect changing customer demand for branch transactions and services. Sometimes this will mean we make the difficult decisions to permanently close a branch.
The locations of permanent branch closures are listed alphabetically below, and to help you understand how we came to these decisions, two separate Branch Review documents are available for each closure. Part 1 (closure decision) is published as the closure is announced. Part 2 (local community engagement and feedback post announcement) is available for each branch at least two weeks before the permanent closure.
When deciding to close a branch, we take a number of factors into account to help us understand the impact on our customers and the local community – including ways for customers to continue to access banking services. For all permanent closure decisions, we follow the UK Finance Access to Banking Standard.
Branch closures
Branch name |
Branch address |
Futher information |
---|---|---|
Branch nameAberdeen 201 Union Street |
Branch address201 Union Street |
Futher informationBranch Review - Part 1 (PDF, 148KB) Branch Review - Part 2 (available at least 2 weeks before closure) |
Branch nameAlness |
Branch address9-13 High Street |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameBrechin |
Branch address5 Clerk Street |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameBroxburn |
Branch address57 East Main Street |
Futher informationBranch Review - Part 1 (PDF, 148KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameCarluke |
Branch address3 Kirkton Street |
Futher informationBranch Review - Part 1 (PDF, 148KB) Branch Review - Part 2 (PDF, 50KB) |
Branch nameClarkston |
Branch address20 Busby Road |
Futher informationBranch Review - Part 1 (PDF, 148KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameDunblane |
Branch address63 High Street |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameDyce |
Branch address9 Victoria Street |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameEdinburgh Barnton |
Branch address564 Queensferry Road |
Futher informationBranch Review - Part 1 (PDF, 149KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameEdinburgh Shandwick |
Branch address20-22 Shandwick Place |
Futher informationBranch Review - Part 1 (PDF, 148KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameForres |
Branch address102 High Street |
Futher informationBranch Review - Part 1 (PDF, 148KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameGlasgow Riddrie |
Branch address182 Smithycroft Road |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameInnerleithen |
Branch address2 High Street |
Futher informationBranch Review - Part 1 (PDF, 148KB) Branch Review - Part 2 (PDF, 48KB) |
Branch nameKirkcudbright |
Branch address15 St Mary Street |
Futher informationBranch Review - Part 1 (PDF, 146KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameLockerbie |
Branch address81 High Street |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (PDF, 48KB) |
Branch nameSelkirk |
Branch addressMarket Place |
Futher informationBranch Review - Part 1 (PDF, 148KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameShotts |
Branch address225 Station Road |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameStromness |
Branch address99 Victoria Street |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (PDF, 49KB) |
Branch nameTroon |
Branch address8 Templehill, Troon |
Futher informationBranch Review - Part 1 (PDF, 147KB) Branch Review - Part 2 (available at least 2 weeks before closure) |