Information about branch closures

We’re constantly transforming our branch network as we reflect changing customer demand for branch transactions and services. Sometimes this will mean we make the difficult decisions to permanently close a branch.

The locations of permanent branch closures are listed alphabetically below, and to help you understand how we came to these decisions, two separate Branch Review documents are available for each closure. Part 1 (closure decision) is published as the closure is announced. Part 2 (local community engagement and feedback post announcement) is available for each branch at least two weeks before the permanent closure.

When deciding to close a branch, we take a number of factors into account to help us understand the impact on our customers and the local community – including ways for customers to continue to access banking services. For all permanent closure decisions, we follow the UK Finance Access to Banking Standard.

Internet Banking at your fingertips

Managing your money through Internet Banking is quick and secure. It only takes a few simple steps to register. You can do things like pay people, check your balance and manage bills, standing orders and Direct Debits.

Find out how to register

Need support with getting online?

We have teamed up with We Are Digital to provide free one to one training on how to make the most out of being online. 

Learn more about how We Are Digital can help here or contact them on 0345 222 0333 to discuss your free training session. Lines are open Monday to Friday 9am – 5pm. ​

Remember, we’ll never get in touch to ask you to move money to another account, for your banking details or to take control of a computer. We Are Digital won’t do this either.​

Branch closures

Branch closures

Branch name

Branch address

Futher information

Branch name

Aberdeen 201 Union Street

Branch address

201 Union Street
Aberdeen
AB11 6UG

Futher information

Branch Review - Part 1 (PDF, 148KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Alness

Branch address

9-13 High Street
Alness
IV17 0QB

Futher information

Branch name

Brechin

Branch address

5 Clerk Street
Brechin
DD9 6AD

Futher information

Branch name

Broxburn

Branch address

57 East Main Street
Broxburn
EH52 5EE

Futher information

Branch name

Carluke

Branch address

3 Kirkton Street
Carluke
Lanarkshire
ML8 4AB

Futher information

Branch name

Clarkston

Branch address

20 Busby Road
Clarkston
Glasgow
G76 7XH

Futher information

Branch name

Dunblane

Branch address

63 High Street
Dunblane
Perthshire
FK15 0EJ

Futher information

Branch name

Dyce

Branch address

9 Victoria Street
Dyce
Aberdeen
AB21 7DX

Futher information

Branch name

Edinburgh Barnton

Branch address

564 Queensferry Road
Edinburgh
EH4 6AT

Futher information

Branch name

Edinburgh Shandwick

Branch address

20-22 Shandwick Place
Edinburgh
EH2 4RN

Futher information

Branch name

Forres

Branch address

102 High Street
Forres
Morayshire
IV36 1PA

Futher information

Branch name

Glasgow Riddrie

Branch address

182 Smithycroft Road
Glasgow
G33 2QL

Futher information

Branch name

Innerleithen

Branch address

2 High Street
Innerleithen
EH44 6HB

Futher information

Branch name

Kirkcudbright

Branch address

15 St Mary Street
Kirkcudbright
DG6 4AD

Futher information

Branch name

Lockerbie

Branch address

81 High Street
Lockerbie
DG11 2JH

Futher information

Branch name

Selkirk

Branch address

Market Place
Selkirk
TD7 4BX

Futher information

Branch name

Shotts

Branch address

225 Station Road
Shotts
ML7 4AW

Futher information

Branch name

Stromness

Branch address

99 Victoria Street
Stromness
KW16 3BU

Futher information

Branch name

Troon

Branch address

8 Templehill, Troon
Ayrshire
KA10 6BE

Futher information

Branch Review - Part 1 (PDF, 147KB)

Branch Review - Part 2 (available at least 2 weeks before closure)