We are constantly transforming our branch network as we reflect changing customer demand for branch transactions and service. Sometimes this will mean we make the difficult decision to close branches.
The locations of branch closures are listed below, and to help you understand how we came to these decisions, two separate Branch Review Documents are available for each closure. Part 1 (closure decision) is available from the date of the closure announcement, Part 2 (Local community engagement and feedback post announcement) is available for each branch at least 2 weeks before the closure date.
When deciding to close a branch, we take a number of factors into account to help us understand the impact on our customers and the local community – including ways for customers to continue to access banking services. For all closure decisions, we follow the UK Finance Access to Banking Standard (and previously the Access to Banking Protocol).
148 West Stirling Street
1D High Street