Information about branch closures

We are constantly transforming our branch network as we reflect changing customer demand for branch transactions and service. Sometimes this will mean we make the difficult decision to close branches.

The locations of branch closures are listed below, and to help you understand how we came to these decisions, two separate Branch Review Documents are available for each closure. Part 1 (closure decision) is available from the date of the closure announcement, Part 2 (Local community engagement and feedback post announcement) is available for each branch at least 2 weeks before the closure date.

When deciding to close a branch, we take a number of factors into account to help us understand the impact on our customers and the local community – including ways for customers to continue to access banking services. For all closure decisions, we follow the UK Finance Access to Banking Standard (and previously the Access to Banking Protocol).

Branch closures

Branch name

Branch address

Further information

Alva

148 West Stirling Street
Alva
Clackmannanshire
FK12 5EN

Branch Review – Part 1
Branch Review – Part 2 (Local Community Engagement & feedback)

Carnoustie

1D High Street
Carnoustie
Angus
DD7 6AN

Branch Review – Part 1
Branch Review – Part 2 (Local Community Engagement & feedback)