PPI Check Form

Please provide as much detail about the requested information as you can. We will use the information you provide to locate your records and, if required, to contact you to discuss your PPI check.

  • Title
  • First name
  • Middle Name(s) 
  • Surname
  • Date of Birth (In Format DD/MM/YYYY)
  • Address
  • Postcode
  • If your name has changed since taking out PPI, please provide your previous name(s).
  • If your address has changed since taking out PPI, please provide the address you lived at when you took out the PPI policy.
  • Telephone Number
  • Mobile Number

Please tell us which of the below options would be a convenient time to call.

  • Morning (8am - 12pm)
  • Afternoon (12pm - 5pm)
  • Evening (5pm - 8pm)

If appropriate, we'll call you during our review. Please bear in mind we can only call between 8am - 8pm Monday to Friday.

Let us know which of the personal product(s) below you've held that you would like us to review as part of your check or if you've held all the below products and we should review them all.

  • Personal Loan
  • Credit Card
  • Mortgage
  • Overdraft*

*If your current account had an overdraft, it may have been covered by a type of PPI called Overdraft Repayment Cover.

Please list any account/policy numbers relating to the above products (if known)

Bill Protector was a type of PPI that covered your short-term expenses, such as household bills.

If you would like to check for a Bill Protector policy(ies) please:

  • list any account/policy numbers relating to your Bill Protector policy,
  • provide any further detail you have have regarding your PPI query; and
Do you require additional support?

Please let us know if you require additional support e.g. someone helps manage your affairs, you have a physical or mental health condition, or you need us to communicate with you in a different format (e.g. large print). Please note, by completing this section you consent to us recording all details you share, which might include sensitive information such as your health. This will only be used in relation to your PPI check.