We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations please only call if it is urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Internet Banking.

Common Credit Card Enquiries

Rates, charges and balance transfers

Information on interest rates, transferring balances and credit card limits.

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Using your credit card and managing your account

Information on using your card overseas, making monthly payments, what to do if you lose your card, enquiries about your statement and changing your details.

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Payment Protection Insurance complaints

Information on complaints related to Payment Protection Insurance (PPI).

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