Using your credit card abroad

You no longer have to tell us when you are travelling abroad.

Our fraud and security systems are always on the lookout for suspicious activity on customers’ accounts meaning you really can relax when you are away.

Fees and charges


You should always be aware of any costs involved in using your credit card abroad. For example, if you withdraw cash at a Cashpoint.

Compare fees and charges

Your spending abroad is protected


Most credit card purchases between £100 and £30,000 are covered by Section 75 of the Consumer Credit Act 1974 – even purchases abroad.

This means you can claim compensation if you were using your credit card on holiday and something went wrong or the company you booked with goes into administration.

Visit our Section 75 page for more information

Things to remember before you go


  • Check your cards’ expiry dates so they don’t run out while you are away.
  • Take another form of payment in case of emergency.
  • Make sure your contact details are up to date so we can get in touch if we are concerned there may be fraudulent activity on your account.

Report your card lost or stolen


If you're registered for Internet Banking, you can report your card lost or stolen online.

Log in to report your card lost or stolen

Or call us on 0800 028 8335. If you're outside the UK, call +44 (0) 131 454 1605. Lines are open 24 hours a day, 7 days a week.

Help while you’re abroad


If you're having difficulty using your card abroad, call us on +44 (0) 1733 574 121.

Lines are open Mon-Sun, 7am - 11pm.