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Branch closures
Understanding the reasons for a closure
To help you understand the reasons why we close a branch, we create 2 Closing Branch Review documents.
Part 1 lets you know how we made the decision - and is available when we let everyone know about the closure. Part 2 gives a summary of the feedback we get following conversations with the local community – and is available 2 weeks before the branch closes.
You’ll find these Reviews listed alphabetically below.
Understanding the impact on our customers
When making changes to our branch network, we always look to understand the impact on our customers – including how they continue to access banking services.
Because of this, we may sometimes have a Community Banker visit the area after the branch closes. Or as part of an independent review a Banking Hub or Deposit Service may be set up in a nearby location.
We are committed to following the requirements of the Financial Conduct Authority – 'FG 22/6: Branch and ATM closures or conversions.
Making banking easier
Bank of Scotland is proud to be part of the same family as Lloyds and Halifax. We’re introducing more ways you can manage any personal accounts you have with Bank of Scotland, Lloyds or Halifax in one place, using co-servicing. Whether that’s online through the apps and online banking, or with a colleague over the phone, or in a branch.
|
Branch name |
Branch address |
Futher information |
|---|---|---|
|
Branch name Benbecula, Balivanich |
Branch address Balivanich, |
Futher information Branch Review – Part 1 (PDF, 115KB) Branch Review - Part 2 (PDF, 42KB) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Grangemouth |
Branch address 24 La Porte Precinct, |
Futher information Branch Review - Part 1 (PDF, 122KB) Branch Review - Part 2 (available at least 2 weeks before closure) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Hawick |
Branch address 7 High Street, |
Futher information Branch Review - Part 1 (PDF, 122KB) Branch Review - Part 2 (available at least 2 weeks before closure) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Largs |
Branch address 32 Main Street, |
Futher information Branch Review - Part 1 (PDF, 439KB) Branch Review - Part 2 (PDF, 44KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Lochgilphead |
Branch address Poltalloch Street, |
Futher information Branch Review – Part 1 (PDF, 117KB) Branch Review - Part 2 (PDF, 42KB) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
Save yourself a trip
You can do your everyday banking with our Mobile Banking app or Internet Banking. It's simple and safe, and available on iOS and Android devices.
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