If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.
This section contains 'Help' content specific to our secure Internet Banking service.
For questions about Internet Banking, you can email us using the Online Support form. If you'd like to discuss your personal accounts please call us as we cannot respond to these queries by email.