Your Credit Score
Thinking about applying for credit? Check Your Credit Score for free, with no impact on your credit file.
Everyday banking
Online services & more
Everyday banking
Everyday banking
Mobile Banking app
Profile & settings
Card & PIN services
Payments & transfers
Statements & transactions
Help & security
We're here for you
Help & security
Help & security
Money management
Life events
Difficult times
Bank accounts
Accounts & services
Bank accounts
Bank accounts
Travel services
Features & support
Already bank with us?
Borrowing
Cards, loans & car finance
Borrowing
Borrowing
Features & support
Already borrowing with us?
Thinking about applying for credit? Check Your Credit Score for free, with no impact on your credit file.
Mortgages
Accounts & calculators
Mortgages
Mortgages
Mortgage calculators & tools
Features & support
Already with us?
Existing Halifax mortgage customers
Existing Bank of Scotland mortgage
Worried about paying your mortgage? We have various ways that we can help you.
Savings
Accounts & ISAs
Savings
Savings accounts
Savings
Features & support
Already saving with us?
Existing customers
Investing
Pensions & investments
Investing
Investing
ETF Quicklist
Investing
Pensions and retirement
Investing
Wealth management
Guides and support
Already investing with us?
Start your investment journey with free regular investing and our ETF Quicklist.
Insurance
Home, life & car
Insurance
View all insurance products
Insurance
Insurance
Other insurance
Already insured with us?
Support for existing customers
You can’t predict the future, but you can protect the people you love.
This form lets you notify us if you've recently lost someone close to you who banked with us. Once filled out, we'll stop any further letters, emails or texts. It might take up to six weeks for everything to stop fully. We will also freeze any sole current or savings accounts and credit cards.
Keep in mind this will stop any incoming and outgoing payments, like bills and Direct Debits. If you have any concerns regarding payments in or out of the account, you can call us.
This form is for people who aren't ready to speak to one of our bereavement advisers over the phone or in branch. You should only fill out this form if:
Otherwise, we recommend you call us, so that we can advise next steps or schedule a visit to your local branch.
You can contact us on 0800 056 0073.
If you are calling from abroad, you can call us on +44 (0)131 278 3705.
Lines are open 8am-8pm, seven days a week.
Please make sure you have your details and their account details to hand. Once you've completed the form it will be sent to our bereavement team. Keep in mind this only starts the process. To continue it we'll still need you to call us or visit one of our branches at some point in the future.
Your information will be held by Bank of Scotland, as part of Lloyds Banking Group to help us manage the bereavement notification. Our Privacy Statement can be found at https://www.lloydsbankinggroup.com/privacy/, this outlines how your personal information will be used.
Please fill out all fields.