Call us for help
We have dedicated teams to help with your money worries.
Already missed a payment?
Mortgages
Lines are open Monday to Friday, 8.00am to 7.30pm and Saturday, 8.00am to 12.30pm
Overdraft
Lines are open Monday to Friday, 8.00am to 9.00pm, Saturday, 8.00am to 4.00pm and Sunday, 09.00am to 2.00pm
Loan
Lines are open Monday to Friday, 8.00am to 9.00pm, Saturday, 8.00am to 4.00pm and Sunday, 09.00am to 2.00pm
Credit Card
Lines are open Monday to Friday, 8.00am to 9.00pm, Saturday, 8.00am to 4.00pm and Sunday, 09.00am to 2.00pm
Worried about future payments?
Mortgages
Lines are open Monday to Friday, 8.30am to 7.00pm and Saturday, 8.30am to 1.00pm
Overdraft, loan or credit card
Lines are open Monday to Friday, 8.00am to 9.00pm and Saturday, 8.00am to 5.00pm
Before calling us
To save time when we speak and give you the best help we can, there are some things to have ready:
- Your account numbers
- Details of your income
- Monthly spending
- Details of payments you make to others
What to expect
On the call we’ll help you by:
- Talking through your money to see what's worrying you
- Talking through what help you may be able to get
- Giving some useful tips on where to get some extra help.