If your car insurance policy is up for renewal, we won’t automatically renew your policy.
Your policy will only be automatically renewed if you’ve opted in for this service when you purchased your original policy, either online or over the phone.
We’ll contact you 28 days before the policy is due to expire with your new renewal quote. You can then close to accept the renewal quote. You can then choose to accept the renewal quote or cancel it using the online Self-Service Centre.
Alternatively, you can call us to accept or cancel your renewal quote over the phone. If you’re not happy with you’re quote we can also ask our panel of insurers to quote you again.
Call: 0344 209 0470
Lines are open Monday-Friday 8am-8pm, Saturday 8am-6pm, Sunday and Bank Holidays 10am-4pm. Calls may be monitored and recorded.