If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.
Windscreen glass repairer 0330 0184 174 (24 hours a day, 7 days a week)
We welcome calls from the Next Generation Text Service. If you want to communicate with one of our representatives add 18001 before the number you require. Find out more about the Next Generation Text Service.
You can manage your policy online with the Self-Service Centre.
Access your policy online 24 hours a day, 7 days a week