Help and advice for your home
The flood threat to your home could be from rivers, the sea or more commonly surface water, where the underlying ground cannot drain away heavy rainfall fast enough.
You can get live flooding information and advice on how to cope with flooding from SEPA (Scottish Environment Protection Agency). You can also find Floodline Scotland here or call them on 0345 988 1188.
Top tip: Keep important personal documents in a sealed bag and in a location safe from floodwater.
Where to find flood protection products? National Flood Forum
Important: If it looks as if you’re going to have to evacuate your home, pack spare clothing and follow any advice given to you by the emergency services.
Your local emergency services will advise you if it is safe to return home. You will need your home professionally assessed before you can move back into it.Your gas, electric and water suppliers can tell you whether your area has been reconnected.
Your gas and electric systems will need to be inspected by qualified engineers, even if the damage seems light:
If your home is damaged, you probably want to start clearing up. But if you are registering a claim, please make a note of the following – to help support your claim.
You could leave windows and doors open to help dry your property, but please make sure that it’s safe to do so.
Our experienced advisers are here to help you.
For further help and advice.