Go paper-free
Amend paper-free preferences for your statements and correspondence.
Service Status:
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View your cover
You can view a summary of your cover and excess online.
If you’re registered for online banking you can see more details about your cover and manage your policy online.
Find your policy booklet in two simple steps
Step one
First, you'll need your policy number. Your policy number begins with three letters (such as HBP) and can be found on any home insurance letter we've sent you. If you're registered for online banking you can log in and find it there.
Step two
Select the first three letters of your policy number, or quote reference, from the list. So, if your policy number was HBP123456789, select HBP.
Frequently asked questions
Your home insurance in online banking
Check your cover details and make a claim, all from one place.