Go paper-free
Amend paper-free preferences for your statements and correspondence.
You can view a summary of your cover and excess online.
If you’re registered for online banking you can see more details about your cover and manage your policy online.
First, you'll need your policy number. Your policy number begins with three letters (such as HBP) and can be found on any home insurance letter we've sent you. If you're registered for online banking you can log in and find it there.
Select the first three letters of your policy number, or quote reference, from the list. So, if your policy number was HBP123456789, select HBP.