View your cover

You can view a summary of your cover and excess online.

View cover

If you’re registered for online banking you can see more details about your cover and manage your policy online.

Learn more about online banking

Find your policy booklet in two simple steps

Step one

First, you'll need your policy number. Your policy number begins with three letters (such as HBP) and can be found on any home insurance letter we've sent you. If you're registered for online banking you can log in and find it there.

Step two

Select the first three letters of your policy number, or quote reference, from the list. So, if your policy number was HBP123456789, select HBP. 

 

Your HBP policy booklet

Policies starting with HBP

Bank of Scotland Home Insurance Select (HBP) is underwritten by Lloyds Bank General Insurance Limited.

 

Policy booklets

Bank of Scotland Home Insurance Select policy booklet (PDF, 1.4MB)

Bank of Scotland Home Insurance Select (HBP) Policy Limits (PDF, 42KB)

 

Home Emergency cover

Bank of Scotland Home Emergency cover is provided by Allianz Assistance.

Home Emergency policy booklet (PDF, 882KB)

Your HAP policy booklet

Policies starting with HAP

Bank of Scotland Home Insurance (HAP); is underwritten by Lloyds Bank General Insurance Limited.

Policy booklet (PDF, 992KB)

Policy limits (PDF, 52KB)

 

Home Emergency cover

Bank of Scotland Home Emergency cover is provided by Allianz Assistance.

Home Emergency policy booklet (PDF, 882KB)

Your policy schedule

Your policy schedule tells you what is and isn’t covered under your policy. It’s included among the documents we send you whenever you take out, renew, or make a change to your policy.

Need to add, remove or change cover?

We offer a range of cover options to fit your needs.

Change cover This opens in the same tab

Need to make a claim?

To help you get back to normal as quickly as possible, you can make your claim online.

Before you contact us, read our easy step-by-step guide to making a claim online. It explains what's involved and what you'll need. 

Make a claim This opens in the same tab

Frequently asked questions