Policy documents

    1. Find your policy number - it begins with three letters and is on your policy schedule eg. HIA123456789.

    2. Check the start or renewal date of your policy - some of our policies have more than one version available.

    3. Or, if you haven't bought one of our policies, but want more information, take a look at the latest documents for our Bank of Scotland Home Insurance (HAP) policy.

    Bank of Scotland Home Options (HDA) is underwritten by Lloyds Bank General Insurance Limited.

    Policy Booklets

    For policies which renew on or after 28th July 2017:

    Bank of Scotland Home Options Buildings Insurance Policy Booklet (PDF)

    Bank of Scotland Home Options Contents Insurance Policy Booklet (PDF)

    For policies with a start date before 18th June 2017 or which renew before 28th July 2017:

    Bank of Scotland Home Options Buildings Insurance Policy Booklet (PDF)

    Bank of Scotland Home Options Contents Insurance Policy Booklet (PDF)

    Home Emergency Cover

    A quick guide to Home Emergency (PDF)

    Home Emergency Policy Booklet (PDF)

    Bank of Scotland Home Solutions (HIA) is underwritten by Lloyds Bank General Insurance Limited.

    Policy Booklet

    For policies with a start date on or after 18th June 2017 or which renew on or after 28th July 2017:

    Bank of Scotland Home Solutions Insurance Policy Booklet (PDF)

    For policies with a start date before 18th June 2017 or which renew before 28th July 2017:

    Bank of Scotland Home Solutions Insurance Policy Booklet (PDF)

    For policies with a start date of 23rd June 2015 and a renewal date of 25th April 2015 to 23rd June 2016:

    Bank of Scotland Home Solutions Insurance Policy Booklet (PDF)

    Policy Summary

    Please note that the summaries displayed below are generic for Bank of Scotland standard cover and will not represent any individual additional cover that you may have added to your policy.

    For policies with a start date on or after 18th June 2017 or which renew on or after 28th July 2017:

    Bank of Scotland Home Solutions (HIA) Insurance Policy Summary (PDF)

    Bank of Scotland home insurance policy numbers starting with HHB are underwritten by St. Andrews Insurance plc.

    Policy Booklets

    For policies with a renewal date after 28th July 2017:

    Take a look at the policy booklet (PDF)

    For policies with a renewal date before 28th July 2017:

    Take a look at the policy booklet (PDF)