Policy documents

    1. Find your policy number - it begins with three letters and is on your policy schedule eg. HIA123456789.

    2. Check the start or renewal date of your policy - some of our policies have more than one version available.

    3. Or, if you haven't bought one of our policies, but want more information, take a look at the latest documents for our Bank of Scotland Home Insurance (HAP) policy.

    Bank of Scotland Home Options (HDA) is underwritten by Lloyds Bank General Insurance Limited.

    Policy Booklets

    For policies which renew on or after 28th July 2017:

    Bank of Scotland Home Options Buildings Insurance Policy Booklet (PDF)

    Bank of Scotland Home Options Contents Insurance Policy Booklet (PDF)

    For policies with a start date before 18th June 2017 or which renew before 28th July 2017:

    Bank of Scotland Home Options Buildings Insurance Policy Booklet (PDF)

    Bank of Scotland Home Options Contents Insurance Policy Booklet (PDF)

    Home Emergency Cover

    Home Emergency Policy Booklet (PDF)

    Bank of Scotland Home Solutions (HIA) is underwritten by Lloyds Bank General Insurance Limited.

    Policy Booklets

    For policies with a start date on or after 18th June 2017 or which renew on or after 28th July 2017:

    Bank of Scotland Home Solutions Insurance Policy Booklet (PDF)

    For policies with a start date before 18th June 2017 or which renew before 28th July 2017:

    Bank of Scotland Home Solutions Insurance Policy Booklet (PDF)

    Bank of Scotland home insurance policy numbers starting with HHB are underwritten by St. Andrews Insurance plc.

    Policy Booklets

    For policies with a renewal date after 28th July 2017:

    Take a look at the policy booklet (PDF)

    For policies with a renewal date before 28th July 2017:

    Take a look at the policy booklet (PDF)