BM Solutions - Product Transfer Cancellation
For the use of intermediaries and other professionals only.
You should know
- Cancellation may take up to 24 hours on weekdays to complete. We will email you when completed and you cannot key a new Product Transfer application until you have received confirmation of the cancellation.
- A Product Transfer can be cancelled at any time before the PT has taken effect, but once a PT has taken effect this cannot be cancelled.
- You must have consent from all parties to the mortgage to submit the request.
- We will write to the customers to tell them the Product Transfer is cancelled.
- The status of the Product Transfer on the My Applications page will not change from ‘Completed’ when cancelled. If a new Product Transfer is submitted the status will update accordingly.