Coronavirus: support for savings customers
Need emergency access to your savings? We’re waiving the charge for accessing savings in fixed term accounts.
If you need access to your savings held in a fixed term account, we will be waiving the charge.
To do this, we will need to close your account and transfer all the funds to a different account.
For Junior Cash ISAs, the money in the account belongs to the child and cannot be accessed until the child turns 18. This means that withdrawals from Junior Cash ISAs are not permitted.
To access your savings, please call us and we will arrange for your money to be moved into an account of your choice.