We need you to prove your identity if you are a new customer opening a new account with us. Existing customers may also need to prove their identity when opening additional accounts.
What can you use to prove your identity?
In most cases you will only need to produce one of the following:
- a current UK photo driving licence
- passport from the United Kingdom
If you are an existing customer, you can use your existing bank card with Chip & Pin to verify your identity.
If you cannot provide one of the items above, you will need to bring two documents. One document from each of the following lists instead:
Important note regarding acceptable documents:
- Where you need to provide two separate documents, the same one can't be used twice, even if it appears on both lists. The documents must be from different companies.
- All documents must be the most recent ones. We don't accept expired documents.
- Documents used for proof of address should show your full name and current address.
- We accept statements printed from Internet Banking.
- We reserve the right to obtain additional identification and address verification documents if required.