If you know what to look out for and how to act, you can keep your home safe from scams.
If someone calls at your door it may be a real sales person, meter reader or police officer. But it could also be a scam.
What to look out for:
Bogus callers - If a stranger calls at your home, you don’t have to let them in. Some scams try to get in by asking for a drink of water or to use your toilet.
ID - A genuine caller should always have ID. The police, even in plain clothes, carry a warrant card and/or a badge. Ask to see ID before you think about letting a caller into your home.
Moving your money - Some scams pretend to be the police and say your money is at risk. They will ask you to move it to a ‘safe account’. The real police will never ask you to do this.
Urgent work - Bogus builders may tell you that urgent building work needs to be done on your home. This is a scam.
No time to think - If a bogus caller tries to hurry you, to get you to act quickly, it’s a scam.
What you can do:
Lock doors and windows - One scam is to keep you busy at the front door while someone else tries to sneak in the back. Make sure your house is secure.
Check ID - You can keep a caller, like a meter reader, outside while you check their ID. A genuine caller won’t mind waiting. Call their company to check their name and ID number. But don't use a number the caller gives you. Call the number on a bill or letter, or from the phone book.
Use reminders - Tape a note near your front door to check a caller’s ID. Then you'll see it each time before you open the door.
Don’t move your money - The police will never ask you to move your money to a ‘safe’ account.
Get a work contract - If a caller offers to do building work, ask them to come back at an agreed time when a trusted friend or family member can join you. Ask for a written estimate and proof of insurance before you agree to any work.
Stay calm - If a caller tries to pressure you, ask them to leave. If they don’t leave, call 999 for the police.