Travel Money

Ordering Travel Money is as easy as 1,2,3

1. Log in to Internet Banking
2. Order using your bank account
3. Have your Travel Money delivered to your home or local branch

Log in to Internet Banking to order

See our Internet Banking Travel Money quick guide

Ultimate Reward Current Account exclusive offer

If you hold an Ultimate Reward Current Account, your account comes with an exclusive offer on our Travel Money service:

  • Preferential rates on your Travel Money orders
  • Free home delivery on all orders, plus a choice of a delivery date up to 14 days in advance.

Order by simply calling us on 08451 24 14 01 (order lines open Mon-Fri 8am-10pm and Sat-Sun 10am-8pm). Payment must be made by debit/credit card – please have your Ultimate Reward Current Account details to hand.

NOTE: The Ultimate Reward Account is no longer available for new applications.


Benefits & features

Travel Money at a glance
0% commission on all foreign currencies and foreign currency travellers cheques.
0% commission on buy backs.
Free delivery to your local branch or £5 for delivery to your home address.
Great exchange rates.

Important information:
Travel Money important information

Order Travel Money using your bank account

Order via Internet Banking using your bank account
Commission on foreign currency 0%
Commission on travellers cheques 0%
Next day delivery cut off time1 Order by 3pm
Branch - available for collection After 1pm
Home delivery – delivered by Royal Mail special delivery2 Before 1pm
Home delivery fee £5
Advance orders Not available
Minimum order amount £100
Maximum order amount £3,000

Or use our debit/credit card order service.


Travellers cheques

American Express Travellers cheques and services are also available:

Currencies available

  • Pounds sterling
  • US dollars
  • Euros
  • Japanese yen
  • Canadian dollars
  • Australian dollars

Services available

American Express Travellers Cheques offer the convenience and security you need when you're abroad:

  • 24 hour Worldwide Refund Service. Replacement travellers cheques are usually sent to you within 24 hours, wherever you are.
  • 24 hour American Express Helpline. If you need help while you're away, details are in your travellers cheque wallet.
  • American Express Call Before You Go Service. Simply call 0800 52 13 13 to receive information on where best to cash your cheques for free and to get help and advice when you're away.

A commission of 1.5% (minimum £3.00) applies to sterling travellers cheques when ordered in branch.

Full details of arrangements in case of lost or stolen travellers cheques are provided with your orders.

All travellers' cheques must be signed in the top left hand corner immediately upon receipt to comply with the American Express purchase agreement included with your traveller's cheques.


Before you use your card abroad

If you are planning to use your debit or credit card abroad, let us know before you travel either in branch or by calling:

  • 08457 21 31 41 for bank accounts
  • 08457 29 39 49 for credit cards.

Make sure we have your up-to-date mobile or best contact number. You can update your details by using online banking, by calling us or by visiting a branch.

Order using a debit/credit card

Order by phone or online using a debit/credit card
Commission on foreign currency 0%
Commission on travellers cheques 0%
Next day delivery cut off time1 Order by 2pm (3pm if ordering via phone)
Branch - available for collection After 1pm
ID required for branch collection You'll need one form of photographic ID e.g an EU passport or driving licence, together with the debit/credit card used to place your order
Home delivery – delivered by Royal Mail special delivery2 Before 1pm
Home delivery fee £5
Advance orders You can order up to 14 days in advance
Minimum order amount £50
Maximum order amount £2,500 (the maximum overall order limit over a 60 day period is £3,000)
Card handling fee (charged by our partner Travelex) 1.5% for all credit cards - min £4, max £15
 Cash advance fee

Check with your card issuer
No fee for using Halifax debit cards

The debit/credit card order service is administered by Travelex on behalf of Bank of Scotland. Travelex may monitor and record phone calls to help provide a high level of service.


Travellers cheques

American Express Travellers cheques and services are also available:

Currencies available

  • Pounds sterling
  • US dollars
  • Euros
  • Japanese yen
  • Canadian dollars
  • Australian dollars

Services available

American Express Travellers Cheques offer the convenience and security you need when you're abroad:

  • 24 hour Worldwide Refund Service. Replacement travellers cheques are usually sent to you within 24 hours, wherever you are.
  • 24 hour American Express Helpline. If you need help while you're away, details are in your travellers cheque wallet.
  • American Express Call Before You Go Service. Simply call 0800 52 13 13 to receive information on where best to cash your cheques for free and to get help and advice when you're away.

A commission of 1.5% (minimum £3.00) applies to sterling travellers cheques when ordered in branch.

Full details of arrangements in case of lost or stolen travellers cheques are provided with your orders.

All travellers' cheques must be signed in the top left hand corner immediately upon receipt to comply with the American Express purchase agreement included with your traveller's cheques.


Before you use your card abroad

If you are planning to use your debit or credit card abroad, let us know before you travel either in branch or by calling:

  • 08457 21 31 41 for bank accounts
  • 08457 29 39 49 for credit cards.

Make sure we have your up-to-date mobile or best contact number. You can update your details by using online banking, by calling us or by visiting a branch.

Order in branch using a suitable acount

Pay directly from your bank account or a suitable savings account held with us, pop into your nearest branch to order. 

Ordering in branch
Commission on foreign currency 0%
Commission on travellers cheques
  • 0% on foreign currency travellers cheques
  • 1.5% (min £3) on sterling travellers cheques
Next day delivery cut off time1 Before 3pm
Branch - available for collection After 1pm
Home delivery Not available
Advance orders Not available
Minimum order amount None
Maximum order amount None (the maximum overall order limit over a 60 day period is £3,000)

What accounts are suitable for ordering Travel Money in branch?
You can order from your bank account and most savings accounts - ask in branch for details.


Travellers cheques

American Express Travellers cheques and services are also available:

Currencies available

  • Pounds sterling
  • US dollars
  • Euros
  • Japanese yen
  • Canadian dollars
  • Australian dollars

Services available

American Express Travellers Cheques offer the convenience and security you need when you're abroad:

  • 24 hour Worldwide Refund Service. Replacement travellers cheques are usually sent to you within 24 hours, wherever you are.
  • 24 hour American Express Helpline. If you need help while you're away, details are in your travellers cheque wallet.
  • American Express Call Before You Go Service. Simply call 0800 52 13 13 to receive information on where best to cash your cheques for free and to get help and advice when you're away.

A commission of 1.5% (minimum £3.00) applies to sterling travellers cheques when ordered in branch.

Full details of arrangements in case of lost or stolen travellers cheques are provided with your orders.

All travellers' cheques must be signed in the top left hand corner immediately upon receipt to comply with the American Express purchase agreement included with your traveller's cheques.


Before you use your card abroad

If you are planning to use your debit or credit card abroad, let us know before you travel either in branch or by calling:

  • 08457 21 31 41 for bank accounts
  • 08457 29 39 49 for credit cards.

Make sure we have your up-to-date mobile or best contact number. You can update your details by using online banking, by calling us or by visiting a branch.

1 Next day delivery cut off times apply to working days, i.e. Monday to Friday and excludes Saturday, Sunday, bank and public holidays. Where Monday is a bank holiday your order will be delivered on the next working day.

2 Home delivery orders will be sent by Royal Mail special delivery and are subject to Royal Mail’s special delivery conditions (copies available from Royal Mail upon request). Different timescales may apply to Scotland and Northern Ireland. We may not be able to guarantee deliveries or collections from certain remote areas within the United Kingdom.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.

Log in to order Travel Money

Already registered for Internet Banking? Log in and order with your bank account.

Log in to order

Not yet registered for Internet Banking?

Register to make the most of our Internet Banking service.


Alternatively, you can order Travel Money using a debit/credit card: online or by calling 0845 246 0006 (lines open Mon-Fri 8am-10pm and Sat-Sun 10am-8pm). Or order in branch.

Using your cards abroad

Our guide provides information about using your cards abroad - how they work when you need to make purchases or withdraw cash outside the UK and the charges that apply.

International Payments

Information about our International Payments service, including charges for sending/receiving international payments.