Travel Money

Ordering Travel Money is as easy as 1,2,3.


Order you Travel Money with our Internet Banking ordering service.

  1. If you are registered for Internet Banking, log in to find out our rates
  2. Order your money using our simple online form
  3. Choose to have your money delivered to your home or local branch for free.

Log in to Internet Banking to order

See our Internet Banking Travel Money guide

Benefits & features

  • Travel money at a glance 
  • 0% commission on all foreign currencies and travellers cheques.
  • 0% commission on buy backs.
  • Free delivery to your home address and local branch.

There is a minimum order limit of £100 and a maximum order limit of £3,000 per order. You can place multiple orders using your current account to pay for them, providing each one is not worth more than £3,000 Sterling.

Deliveries to your home address or Bank of Scotland branch are completely free of charge.

We can only deliver to the British mainland and Northern Ireland. Deliveries can be to the customer’s home address or their local branch.

Home delivery orders will be sent by Royal Mail special delivery and are subject to Royal Mail’s special delivery conditions (copies available from Royal Mail upon request). Different timescales may apply to Scotland and Northern Ireland. We may not be able to guarantee deliveries to certain remote areas within the United Kingdom.

Next day delivery cut off times apply to working days, i.e. Monday to Friday and excludes Saturday, Sunday, bank and public holidays. Where Monday is a bank holiday your order will be delivered on the next working day.

Orders confirmed before 3pm Monday-Friday can be collected after 1pm from your branch the next working day. These timescales may differ if your chosen delivery branch is not open standard hours every weekday. Please check when placing your order .

Orders confirmed before 3pm Monday-Friday for home delivery will be delivered by 1pm the next working day.

Orders confirmed after 3pm on a working day, or orders on a day that isn’t a working day (e.g. Saturday/Sunday and Bank Holidays) will be available on the second working day from the date of order. For example, if you order on a Saturday, the money will be available on Tuesday.

Any orders that haven’t been collected (from your chosen branch) after 10 working days from the delivery date you chose will be cancelled and returned to the processing centre. You’ll receive a refund based on the buy-back exchange rate for that day. Cancelled and reduced orders will also be refunded at the buy-back exchange rate of that day. This means you will usually receive back less than you originally paid.

Orders are commission free.

The Internet Banking service is generally available 24 hours a day, 365 days a year. There may be periods when it isn’t available because of routine maintenance.

Using Bank of Scotland Visa debit and Cashpoint cards abroad
Fees will apply when using your Bank of Scotland Visa debit and Cashpoint cards abroad and these will depend on the type of account you hold. When you use your debit card to pay for goods and services, or your debit card or Cashpoint card to withdraw cash at cash machines, we will charge both a transaction fee and a foreign exchange fee. For further details of these, please refer to the Banking Charges guide or the Reward Payment, Interest and Account fees guide.

Travellers cheques
American Express® Travellers cheques and services are also available:
Currencies available

  • Pounds sterling
  • US dollars
  • Euros
  • Japanese yen
  • Canadian dollars
  • Australian dollars

Services available
American Express® Travellers Cheques offer the convenience and security you need when you're abroad:

  • 24 hour Worldwide Refund Service. Replacement travellers cheques are usually sent to you within 24 hours, wherever you are.
  • 24 hour American Express® Helpline. If you need help while you're away, details are in your travellers cheque wallet.
  • American Express® Call Before You Go Service. Simply call 0800 52 13 13 to receive information on where best to cash your cheques for free and to get help and advice when you're away.
  • Full details of arrangements in case of lost or stolen travellers cheques are provided with your orders.
  • All travellers' cheques must be signed in the top left hand corner immediately upon receipt to comply with the American Express® purchase agreement included with your traveller's cheques.

Compare terms for the different order options


Online Banking

Debit / credit card4

Branch

Home delivery fee

Free

Free

Free

Next day delivery cut off time1

Order by 3pm

Order by 3pm

Order by 3pm

Branch - available for collection2

After 1pm

After 1pm

After 1pm

ID required for branch collection

The card or passbook from your account must be produced. If your account doesn't have either of these, one form of photographic ID must be produced e.g. an EU passport or driving licence

One form of photographic ID e.g an EU passport or driving licence, together with the debit/credit card used to place your order

The card or passbook from your account must be produced. If your account doesn't have either of these, one form of photographic ID must be produced e.g. an EU passport or driving licence

Home delivery – delivered by Royal Mail special delivery

Before 1pm

Before 1pm

Before 1pm

Advance orders

Not available

You can order up to 14 days in advance

Not available

Minimum order amount

£100

£50

none

Maximum order amount

£3,000

£2,500 (the maximum overall order limit over a 60 day period is £3,000)

£7,500

Card handling fee

Not applicable

1.5% for all credit cards - min £4, max £15

Not applicable

Cash advance fee

Not applicable

Check with your card issuer. No fee for using Halifax debit cards

Not applicable

Home delivery fee

Online Banking

Free

Debit / credit card4

Free

Branch

Free

Next day delivery cut off time1

Online Banking

Order by 3pm

Debit / credit card4

Order by 3pm

Branch

Order by 3pm

Branch - available for collection2

Online Banking

After 1pm

Debit / credit card4

After 1pm

Branch

After 1pm

ID required for branch collection

Online Banking

The card or passbook from your account must be produced. If your account doesn't have either of these, one form of photographic ID must be produced e.g. an EU passport or driving licence

Debit / credit card4

One form of photographic ID e.g an EU passport or driving licence, together with the debit/credit card used to place your order

Branch

The card or passbook from your account must be produced. If your account doesn't have either of these, one form of photographic ID must be produced e.g. an EU passport or driving licence

Home delivery – delivered by Royal Mail special delivery

Online Banking

Before 1pm

Debit / credit card4

Before 1pm

Branch

Before 1pm

Advance orders

Online Banking

Not available

Debit / credit card4

You can order up to 14 days in advance

Branch

Not available

Minimum order amount

Online Banking

£100

Debit / credit card4

£50

Branch

none

Maximum order amount

Online Banking

£3,000

Debit / credit card4

£2,500 (the maximum overall order limit over a 60 day period is £3,000)

Branch

£7,500

Card handling fee

Online Banking

Not applicable

Debit / credit card4

1.5% for all credit cards - min £4, max £15

Branch

Not applicable

Cash advance fee

Online Banking

Not applicable

Debit / credit card4

Check with your card issuer. No fee for using Halifax debit cards

Branch

Not applicable

Log in to order Travel Money

Already registered for Internet Banking? Log in and order with your bank account.

Log in to order

Not yet registered for Internet Banking?

Register to make the most of our Internet Banking service.

Alternatively, you can order Travel Money using a debit/credit card by calling 0345 304 0029 (lines open 24 hours a day, 7 days a week), or in branch.