Existing customers

Take a look at the options available to you if you’re an existing Bank of Scotland credit card customer and learn how to use and manage your existing card.

If you want to understand more about the Bank of England Base Rate, or find out how a change could affect you, take a look at our FAQs.


Get the most out of your credit card

There are many options and services available to help manage your card and make it work for you. Find out how to transfer a balance, add additional card holders, keep your account details up to date and much more.


 Managing your credit card


Interested in one of our other credit cards?

Apply for a second card

If you’re making a large, one off purchase or planning for something special, a second Bank of Scotland credit card could give you the flexibility you need. Excludes customers holding or applying for a Classic or Student Card. Conditions apply.

 Find out more


Swap your card

Swapping your Bank of Scotland credit card could allow you to take advantage of our different credit card features and benefits, so you always have a card to suit your changing needs. Conditions apply.

 Find out more

General enquiries

You can report your card lost or stolen if you are registered for Internet Banking. Simply log in and complete our online form.
Or, phone us on 0800 028 8335 (Lines open 24 hours a day, 7 days a week). If you are calling from abroad, you can call us on +44 (0) 131 454 1605.