Repayment Plan

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Please give our mortgage specialists a call on 0345 835 5371 so we can discuss your repayment plan details. Lines are open 8am-8pm Monday to Friday and 8am-1pm Saturday.

You’ll need to have your mortgage account number and information about any of your repayment plan details to hand when you call (such as maturity dates and estimated values).

How we process your personal information

Your personal information will be held by Bank of Scotland Plc which is part of the Lloyds Banking Group. More information on the Group can be found at It is important that you understand how the personal information you give us will be used. Therefore, we strongly advise that you read our full privacy notice, which you can find at or you can ask us for a copy. If you have any questions or require more information about how we use your personal information please contact us.