The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

Fraud, Privacy and Cookies

Protecting yourself from fraud

Discover how fraud can affect you and what you can do about it.

Learn how to protect yourself from fraud here


Find out how we use your personal information and why we need proof of your identity when you open a new account with us.

Learn more about how we use your personal information


We use cookies to make it safer and easier for you to use Internet Banking and our website.

More info about cookies

Keeping you safe online