If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Fraud, Privacy and Cookies

Protecting yourself from fraud

Discover how fraud can affect you and what you can do about it.

Learn how to protect yourself from fraud here

Privacy

Find out how we use your personal information and why we need proof of your identity when you open a new account with us.

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Cookies

We use cookies to make it safer and easier for you to use Internet Banking and our website.

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Keeping you safe online