OUR PRIVATE BANKING TELEPHONE SERVICE

Our Private Banking Telephone team makes it even more convenient to do your day-to-day banking.

You can call them whenever it suits you. They’re available 24 hours a day, 7 days a week - including Bank Holidays.

Call 0345 711 1111 (+44 131 278 3698 if calling from abroad).

Calls may be monitored and recorded to help us provide a higher level of service. Call charges may vary depending on your service provider.

Please note that although our lines are always open, not all Telephone Banking services are available 24 hours a day. There may be limits on payments you can make and we may not be able to start processing all payments instructed out of normal banking hours.

SOME FEATURES OF OUR TELEPHONE BANKING SERVICE:

  • Check your balance and recent transactions on your current and savings accounts
  • Transfer money between your Bank of Scotland accounts
  • Pay bills
  • Make payments to other account holders
  • Arrange international payments and order travel money.

IT’S SIMPLE TO REGISTER

Just call 0345 711 1111 (+44 131 278 3698 if calling from abroad) to register for our Private Banking Telephone Service. We’ll send you a Welcome Pack with your personal Security Number. You’ll then be able to make full use of the service.

Please read the terms and conditions (PDF) for using our Private Banking Telephone Service.

Become a Customer

To apply for our Private Banking service, you’ll need to have: at least £250,000 in savings and/or investments with Bank of Scotland, and/or at least a £750,000 mortgage with Bank of Scotland.

Any charges that apply and what these cover will be explained and agreed with you before any services or products are provided to you.

Find out more Find out more about Private Banking and the fees for this service

Bank of Scotland plc and Lloyds Bank plc are both part of Lloyds Banking Group. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com

Bank of Scotland plc
Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland No. SC327000. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 169628.

Lloyds Bank plc 
Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278.

Lloyds Bank International Limited
Registered Office and principal place of business: 11-12 Esplanade, St Helier, Jersey JE2 3QA. Lloyds Bank International Limited is incorporated in Jersey No. 4029 and is regulated by the Jersey Financial Services Commission.

The Guernsey branch of Lloyds Bank International Limited, principal place of business PO Box 136, Sarnia House, Le Truchot, St Peter Port, Guernsey, GY1 4EN, is licensed by the Guernsey Financial Services Commission.

The Isle of Man branch of Lloyds Bank International Limited of PO Box 111, Peveril Buildings, Peveril Square, Douglas, Isle of Man IM99 1JJ is licensed by the Isle of Man Financial Services Authority.