Protect yourself from fraud
Find out how fraud can harm you
You should contact us right away if you think you’ve been a victim of fraud. We can then guide you on what to do next.
Take Five to stop fraud
Take Five works with banks and other leading businesses to fight fraud. They want you to stop and think about what you’re being told. Does it make sense? By taking five to make sure, you can avoid fraud.
Top tips
- Keep your bank details, password and PIN private.
- Make sure your browser and operating systems are up to date. And use an anti-virus to protect your devices.
- Be careful with emails that you didn't expect to get, even if you think you know the sender. Don’t click on any links or attachments unless you’re sure they’re safe.
- Don’t think an unexpected call is genuine, even if the number looks real. Call back on a trusted number but don’t use one the caller gives you.
- Never move your money to a ’safe’, ’holding’ or ‘secure’ account. We will never ask you to do this and neither would the police.
- Don’t download something unless you know it’s safe. And don’t give remote access - control of your device - to anyone unless you called them for help.