Protect yourself from fraud
Find out how to spot and avoid scams.
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You need to take care when you use Internet, Mobile or Open Banking.
We'll refund any money you lose if you do all you can to keep your details and devices safe.
We may not give you a refund if you ignore our advice and warnings to make a payment which turns out to be a scam.
Please use the link below to read our fraud guarantee in full.
Learn how to stay safe from scam calls and investment fraud.
Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.