Protect yourself from fraud

Protect yourself from fraud

Find out how to spot and avoid scams.

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The latest scams

Take Five to stop fraud.

It could protect you and your money.

Find out more about Take Five

Keeping your details safe Keeping your details safe expandable section

Identity theft

Protect your devices

Protect your passwords
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How we protect you

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Our online and mobile banking guarantee Our online and mobile banking guarantee expandable section

You need to take care when you use Internet, Mobile or Open Banking.

We'll refund any money you lose if you do all you can to keep your details and devices safe.

We may not give you a refund if you ignore our advice and warnings to make a payment which turns out to be a scam.

Please use the link below to read our fraud guarantee in full.

Our online fraud guarantee