Protect yourself from fraud
Find out how fraud can harm you
You should contact us right away if you think you’ve been a victim of fraud. We can then guide you on what to do next.
- Keep your bank details, password and PIN private.
- Make sure your browser and operating systems are up to date. And use an anti-virus to protect your devices.
- Be careful with emails that you didn't expect to get, even if you think you know the sender. Don’t click on any links or attachments unless you’re sure they’re safe.
- Don’t think an unexpected call is genuine, even if the number looks real. Call back on a trusted number but don’t use one the caller gives you.
- Never move your money to a ’safe’, ’holding’ or ‘secure’ account. We will never ask you to do this and neither would the police.
- Don’t download something unless you know it’s safe. And don’t give remote access - control of your device - to anyone unless you called them for help.