serv-app-explained

Our app explained

Find the answers to some of our common app queries.

Frequently asked questions

Our app explained

Find the answers to some of our common app queries.

Frequently asked questions

Products and services

Bank accounts
Credit cards
Loans
Car finance
Mortgages
Savings
ISAs
Investing
Pensions
Wealth management
Home insurance
Car insurance
Life insurance

Help & security

Everyday banking
Mobile Banking app
Getting online
Service status
Fraud & security
Money management
Life events
Help centre
Virtual assistant
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Accessibility & disability
Feedback & complaints

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Legal information
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Modern Slavery Statement (PDF, 9.4MB)
Financial Services Compensation Scheme

About us

About Bank of Scotland
Diversity, equity & inclusion
Lloyds Banking Group
Careers

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Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.

Mobile Banking app: Our app is available to Internet Banking customers with a UK personal account and valid registered phone number. You need to have a valid registered phone number. Minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn't work on jailbroken or rooted devices. Terms and conditions apply.

Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.

Mobile Banking app: Our app is available to Internet Banking customers with a UK personal account and valid registered phone number. You need to have a valid registered phone number. Minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn't work on jailbroken or rooted devices. Terms and conditions apply.