Service status

How our services are looking

You can see how well our services are currently working below. You can also check on any planned work we've got coming up and what it might mean for you.

If something isn't working and it looks like it should be, please let us knowContact Us.
 

Mobile Banking

We’re working on Mobile Banking on the following dates. 

Friday 21st  January 1am – 6am. It means you won't be able to:

  • Make credit card payments in Mobile Banking
  • Make balance transfers 
  • Service your Credit Cards 
  • View your Credit Card details, transactions, statements or balances 
  • View balances via Open Banking 
  • View PDFs in your digital inbox

Monday 24th January 12.30am – 4am . It means you won't be able to:

  • Access Everyday Offers

We’re sorry it’ll be unavailable during this time.

All our other services will be available

Internet Banking

We’re working on Internet Banking on the following dates. 

Friday 21st  January 1am – 6am. It means you won't be able to:

  • Make credit card payments in Mobile Banking
  • Make balance transfers 
  • Service your Credit Cards 
  • View your Credit Card details, transactions, statements or balances 
  • View balances via Open Banking 
  • View PDFs in your digital inbox

Monday 24th January 12.30am – 4am . It means you won't be able to:

  • Access Everyday Offers

We’re sorry it’ll be unavailable during this time.

All our other services will be available

Branch Network

The safest way to bank with us right now is from home, either using our app or through Internet Banking. Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cashpoints®

This service is working normally.

There’s no work planned.

Debit cards

This service is working normally.

There’s no work planned.

Credit cards

This service is working normally.

There’s no work planned.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can.