How the account is opened
If you have a Fixed Rate Bond or an Access Saver with us that's coming up to the end of its term, we will contact you to let you know your options. If you don't ask us to do something else, your account will change to an Instant Access Savings Account.
Your sort code and account number will stay the same. You can carry on saving with your new Instant Access Savings Account.
This account is not available to any other customers.
Managing the account
You can manage your account:
- on the app
- by phone
- in branch.