The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

How to log in / log out

To log in to Internet Banking simply enter your username and password, then click continue.

Bank of Scotland internet banking log in screen.

Enter the requested characters from your memorable information, then click continue to complete your log in.

Bank of Scotland Your memorable information internet banking screen

You can log out of Internet Banking at any time, using the button at the top of the page.

Bank of Scotland Logging out of internet banking.