If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Mortgages help and guidance

We understand mortgages can seem complicated and that you're bound to have a lot of questions.

We've produced a comprehensive Frequently asked questions section that should provide you with the answers you need.

Read our frequently asked questions (FAQs)

Want to understand mortgages a little better?

At Bank of Scotland we are proud to offer our customers mortgages provided by the Halifax, who have over 160 years' experience helping people own their homes.

You can find out more detailed information on the general basics of mortgages, and the particular features of Halifax mortgages, on the Halifax website.

Help and guidance

We are proud to offer mortgages provided by Halifax