Go paper-free
Amend paper-free preferences for your statements and correspondence.
Support and wellbeing
We are by your side and have a range of support available for you.
Support with your health
Mental health
Supporting you and your needs.
Accessibility and Disability
Adapting our services to suit you.
Affected by serious illness
Managing your finances through this difficult time.
Bank of Scotland, Lloyds and Halifax are proud to be part of the same family
And you can now use any of our branches for your everyday banking
The simplest and fastest way to do your banking is by using our app or online. But, if you need to use a branch, you can now also visit any Lloyds or Halifax branch. We’re proud to be part of a family.
In our Lloyds and Halifax branches, you’ll get the same friendly welcome and service you’re used to. You can do things like pay in cash and cheques, take out or transfer money, and pay bills. If you’d like to open a new account our colleagues will show you how, using our mobile banking app.
And if you have any accounts with Lloyds or Halifax , you can also manage them in any of our Bank of Scotland branches.
Support when you need us
Financial abuse
Practical help and support for you or someone you know.
Power of attorney
If you want to help someone to manage their accounts, or need help looking after your own, we're here to support you.
Gambling
Support and tools to help you or a loved one.
Support with your money
Money worries
If you are struggling with your finances, or are worried about the increased cost of living, you are not alone. We can support you to get back on track.
Money management
We are by your side, supporting you to manage your money. Whether it’s budgeting and saving, or helping someone else, we have tips and tools to help you.
