Go paper-free
Amend paper-free preferences for your statements and correspondence.
Support and wellbeing
We are by your side and have a range of support available for you.
Support with your health
Mental health
Supporting you and your needs.
Accessibility and Disability
Adapting our services to suit you.
Affected by serious illness
Managing your finances through this difficult time.
Making banking easier
Bank of Scotland is proud to be part of the same family as Lloyds and Halifax. We’re introducing more ways you can manage any personal accounts you have with Bank of Scotland, Lloyds or Halifax in one place, using co-servicing. Whether that’s online through the apps and online banking, or with a colleague over the phone, or in a branch.
Support when you need us
Financial abuse
Practical help and support for you or someone you know.
Someone to manage your affairs
Find out about the different options on offer if you need someone you trust to manage your accounts or want to support someone else.
Gambling
Support and tools to help you or a loved one.
Support with your money
Money worries
If you are struggling with your finances, or are worried about the increased cost of living, you are not alone. We can support you to get back on track.
Money management
We are by your side, supporting you to manage your money. Whether it’s budgeting and saving, or helping someone else, we have tips and tools to help you.
