Help and Information
Find out about all the useful features and helpful information to assist you in getting the most out of your Bank of Scotland current account.
Do you need to speak to us?
Just call us on 0345 721 3141. Lines are open 7am to 11pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an adviser for more information.
Discover more about debit cards such as:
- How much you can withdraw in cash at an ATM
- The benefits of contactless payments
And help if you have a payment dispute on your Bank of Scotland debit card.
Reporting a lost or stolen card
You can report your lost or stolen card if you are registered for Internet Banking. Simply log in and complete our online form.
Glossary of terms
Important changes from 6 April 2016
The government is introducing a tax-free Personal Savings Allowance on the interest you earn on your savings and interest paying bank accounts.
* Save the Change® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc.
Bank of Scotland plc, Registered in Scotland No. SC327000, Registered Office: The Mount, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.