Help and Guidance

What type of customer are you?

To help find you the most relevant and supportive answers, we’ve separated out the most frequently asked

questions into two sections - simply click on the link which is most relevant to you.

We’re making it easier to view and access your Share Dealing account. Find out more

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For support with managing your account, bereavement support, questions about trading or corporate events.

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Getting started

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If you can’t find what you need and would like to chat with us, you can use our easy to use Web Chat

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Important information

Find important information about our accounts, services, including our policies, Terms & Conditions

and more information on Bank of Scotland.

Important information

Bank of Scotland | Share Dealing | Help

Bank of Scotland Share Dealing Service is operated by Halifax Share Dealing Limited. Halifax Share Dealing Limited. Registered in England and Wales no. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire, HX1 2RG. Authorised and regulated by the Financial Conduct Authority, 12 Endeavour Square, London, E20 1JN under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.