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Find out how to make a claim, learn more about your policy documents and more.
If you've registered for Internet Banking, you can now view your cover details there. Just log in to check:
You can also access your Digital Inbox, where we'll send you digital copies of your documents. You can turn off paper documents altogether by going to your profile and adjusting the settings there.
You’ll find it on any letters we’ve sent you or you can log in to Internet Banking to see it. It'll always start with 3 letters (e.g. HBP123456789).
If you’re working from home using a computer, doing paperwork or phone calls, you don’t need to let us know. For other types of work you’re doing from home (for example, hairdressing or making things), please call us to let us know and we’ll let you know if you’re covered.
We'll pay claims where your contents are lost or stolen while you're moving home as long as they're being moved within the United Kingdom by a professional removal firm. Your contents will also be covered while they're being stored by the firm for up to three days.
It also covers accidental damage if you have chosen Silver or Gold cover.
Bank of Scotland Home Insurance Select is underwritten by Lloyds Bank General Insurance Limited. Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.