Go paper-free
Amend paper-free preferences for your statements and correspondence.
Set up our app
Join our 1 million app users
- Log in with your fingerprint or Face ID.
- Stay up to date with app notifications.
- View card and PIN.
- Freeze your debit or credit card.
- View your upcoming and regular payments.
How to do it
We'll take it step by step.
- Scan the QR code (desktop only) or select Download app (mobile) to install the app.
- Once open, select Log in if you already use online banking. If not, select Register and follow our registration guide.
- Enter your username and password. Use the same details you do for online banking.
- Next, enter 3 characters of your memorable information as indicated.
- Now we'll do a quick security check to confirm it's you. Select a number for us to call you on.
- You'll get a 4-digit code on your screen. We'll call you and ask you to say or key the code that comes up on your phone.
- All done, you're up and running.
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To use our app, you’ll need:
- a device running a recent version of iOS or Android
- Wi-Fi or data on your phone
- an Apple App Store or Google Play account
- an up-to-date phone number registered with us.
Getting started in our app
Online security
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